Privacy policy

At Skyhooks Engineering, accessible from www.skyhooksengineering.co.uk, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Skyhooks Engineering and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Skyhooks Engineering. This policy is not applicable to any information collected offline or via channels other than this website.

The contents of this website are for general information purposes only and are not intended to be relied on by any user for any purpose. Skyhooks Engineering accepts no responsibility for loss which may arise from accessing or reliance on information contained in this site.

The content of this site is protected by copyright and intellectual property rights. You shall not copy, modify, distribute or in any way exploit copyrighted materials available on this site, except as expressly permitted by the respective owner.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

Skyhooks Engineering is committed to respecting the personal data that you supply to us.

The personal information that you provide will only be used for the purposes for which you provided it. We will only hold your information for as long as is necessary for these purposes. Any employees who may have access to your personal information are obliged to treat it confidentially.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

How we use your information

We use the information we collect in various ways, including to:

  • Responding to queries
  • Internal record keeping
  • Understand and analyse how you use our website
  • Develop new products, services, features, and functionality
  • We may periodically send promotional emails about information which we think you may find interesting using the email address which you have provided

Log files

Skyhooks Engineering follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Linked sites and named third parties

Any reference to a linked site or third party by name does not constitute or imply its endorsement by us and you assume all risk with respect to its use. Skyhooks Engineering accepts no responsibility for the content of any external site that links to or from our site and those other sites may collect information about you.

GDPR data protection rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access
You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification
You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure
You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing
You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing
You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability
You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Skyhooks Engineering does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Cookies

What are cookies?

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

How we use cookies

We use Google Analytics cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. We collect this information in a way which does not identify anyone and do not collect personal information.

Below is a summary of all cookies used by this website, including their name, type, and purpose.

Cookie Type Cookie Name Cookie Purpose
Google Analytics _ga
_gid
_gat
These cookies are used to collect information about how visitors browse our website. We use the information to compile reports and help us improve the site for you. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Cookie Accept _ca This cookie is used to check that you have previously read about and accepted the use of cookies on our website.

For more information about Google Analytics cookies, see the official Google Analytics page.

Disabling cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.

For more information about cookies, including how to disable/enable and delete them, see aboutcookies.org.

More information

If you require more information then you can contact us by email at hello@skyhooksengineering.co.uk.